Terms and Conditions
GeneralYour access to, and use of, this website (“site”) is subject to the following terms and conditions ("terms"). References in the terms to "us", "we" or "our" are references to Gard’n Gro Limited (“Gard’n Gro”), its related companies, and directors, officers, employees or agents of Gard’n Gro Limited. By using the site, the customer (“you” and all other people using your login) acknowledge that you have read, understood and accepted these terms, and agree to be bound by them. Gard’n Gro reserves the right to make changes to these terms at any time and without notice. Please check these terms periodically for changes. Your continued use of the site after the terms have been changed indicates your acceptance of those changes.
The customer shall pay for the products ordered, at the price displayed, at the time the order is submitted. No adjustments are made if the price of any product ordered increases or decreases between the time the order is submitted and the time when that order is delivered.
Gard’n Gro may vary the prices of products at anytime without notice.
We do not accept EFTPOS, cash, cheque, voucher or any other method of payment.
Payment is to be in full at the time of the purchase. If we are unable to successfully process your credit card payment for your order that is accepted by us, then we may cancel your order.
Credit Card Security
Gard'n Gro will keep a record of all transactions so we can respond if required. All details will be kept confidential.
We may use non-identifiable data supplied by you for our own business purposes including the improvement of this website, our services and our related services.
We may send you electronic messages necessary to complete, confirm or which directly relate to any transaction you enter into with us in relation to the products and/or services or the website.
With your prior consent, we may send you commercial electronic marketing messages relating to our goods and services and other information of related interest. We will stop sending you such messages if we receive a request to stop from you.
No order will be accepted for delivery outside New Zealand.
We endeavour to deliver all products within 3-5 working days of us confirming receipt of the order, although this timeframe is an estimate only.
You can change the delivery address at any point until the order has been dispatched by contacting us on firstname.lastname@example.org
Risk and Title
Please note that a signature is required for all deliveries. The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery. If your delivery has not been received, please contact us within seven working days on email@example.com We will use the delivery information to make a claim against our courier company and offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.
Gard’n Gro shall be entitled to assume that any person accepting delivery at the delivery address is authorised to do so on behalf of the customer.
If you have received a product that is faulty, or if you have received the wrong product, you are welcome to an exchange or refund of the purchase price.
If you suspect your product has been damaged during delivery please do not throw away the packaging in which the product came. Please contact us on firstname.lastname@example.org and we will organise the return of the product for inspection and will endeavour to send you a replacement as soon as possible.
Once an order has been delivered to you, you have seven working days to return any product.
Changing or Cancelling an OrderYou may cancel or change an order prior to it being dispatched by contacting us on email@example.com will receive a refund of the purchase price only.
Gard’n Gro may cancel any part of an order (including orders that we have accepted) without any liability to you for the cancelation at any time if, the products ordered are not available, or that we believe your order has been placed in breach of these Terms.
Where products supplied are defective in terms of any condition, warranty, guarantee or otherwise do not conform to the order, Gard’n Gro will at its discretion replace any faulty products or replace them. Any claim made by the customer must be within seven working days of delivery of the Goods.
We welcome the use of this site for personal use, non-commercial use, research or study – provided the user acknowledges all copyright and other notices contained in the content.
You may not copy, reproduce, post, download, publish, broadcast, adapt, transmit, alter or create a derivative from any content on this website, without express written authorization from Gard’n Gro.
Links to third party websites
Any links to third party websites are provided for convenience only, and the inclusion of any link does not imply any verification or endorsement by Gard’n Gro. We do not monitor the content of any other website and are not liable or responsible in relation to any content on them. This includes any website other than www.gardngro.co.nz
Links to this website
Changes to these Terms and Conditions